We aim to give a friendly and professional service to everyone who attends our practice.
Should you like to express your feedback about the care you received you can simply respond to Friends & Family feedback request or complete the form online here
However, if, for any reason, our service should fall below our patients’ satisfaction, we take all complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager, either by telephone or in writing, who will make every effort to respond to your concerns as soon as possible. All complaints will be treated as confidential.
Feedback for the Practice
Everybody is always welcomed to contact the Practice Manager directly on her email lenka.weatherson1@nhs.net
The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. More information explaining the procedure of bringing a complaint to the ombudsman.