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Willenhall Oak Medical Centre Providing NHS services
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Home > Compliments & Complaints

Compliments & Complaints

We aim to give a friendly and professional service to everyone who attends our practice.

Should you like to express your feedback about the care you received please feel free to submit attached form or simply respond to Friends & Family feedback by CLICKING HERE

However, if, for any reason, our service should fall below our patients’ satisfaction, we take all complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager, either by telephone or in writing, who will make every effort to respond to your concerns as soon as possible. All complaints will be treated as confidential.

Feedback for the Practice

 

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. More information  explaining the procedure of bringing a complaint to the ombudsman.

 

 

Last Updated 7 Feb 2025

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Willenhall Oak Medical Centre

70 Remembrance Road, Coventry, CV3 3DP

  • 02476 639909
  • cwicb.secretary.willenhall@nhs.net
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